New Subprocessor Notifications

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Welcome to Vapi's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
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Subprocessors

Trust Center Updates

New Subprocessor Notifications

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Subprocessors

We’ve updated our subprocessor list with the addition of Soniox, a transcription service provider that customers may optionally select within the Vapi dashboard. When selected by a customer, Soniox may process audio and related data for the purpose of providing transcription services as part of our services. Soniox is available for customers using our US and EU deployments and may also be used by customers who have enabled the HIPAA mode.

The complete and updated list of subprocessors is available in Vapi Trust Center dashboard under the "Subprocessors" tab. Should you have any questions, please contact your account representative.

2025 Penetration Test Executive Summary Now Available!

Compliance

Check out the executive summary for our most recent independent third-party penetration test for 2025! Now available in Documents in our Trust Center.

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